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Main page Privacy Policy

Privacy Policy

Last updated: April 22, 2023

Thank you for visiting CityTech HVAC & Appliance Repair (“us”, “we”, or “our”) which operates the CityTech HVAC & Appliance Repair website (the “Service”).

“You”, “your” refers to you, as a user of our Service.

We take your privacy very seriously. This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.

When accessing our website, as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Service”), we will learn certain information about you, both automatically and through voluntary actions, you may take, during your visit. This Privacy Policy applies to information we collect on our Service and in emails, forms, landing pages, opt-ins, texts, or other electronic messages between you and our Service.

We will not use or share your information with anyone except as described in this Privacy Policy.

Please read the Privacy Policy carefully before you start to use our Service. By using our Service (or by clicking to accept or agree to the Terms & Conditions and/or the Privacy Policy when this option is made available to you), you accept and agree to be bound and abide by the Privacy Policy. If you do not agree to this Privacy Policy, you may not access or use our Service.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our  Terms & Conditions.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you. Examples of use may include but not limited to:

• provide and maintain the service
• notify you about changes to our Service
•  provide customer care and support
• send you administrative, marketing, and promotional information
• deliver a targeted advertisement to you
•  post testimonials
• feedback
• protect our website
•  enforce our terms, conditions, and policies
• respond to legal requests and prevent harm
• allow you to participate in interactive features in our Service if you choose to do so
• provide analytics or valuable information so that we can improve our Service
• monitor the usage of the Service
• detect, prevent and address technical issues

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:

• Name
• Email address
• Phone number
• Address
• Social Media data

Log Data

Some information – such as IP address and/or device characteristics – is collected automatically when you visit, use or navigate our Service. We collect information (“Log Data”) that your browser sends whenever you visit our Service.

This information does not reveal your specific identity (like your name or contact information) but may include device and usage information such as your computer’s Internet Protocol (“IP”) address, device and browser characteristics, the pages of our website that you visit, the time and date of your visit, the time spent on those pages and other statistics, language preferences, operating system, referring URLs, country, location and other technical information.

This data is primarily needed to maintain the security and operation of our website and for our internal analytics and reporting purposes.

Data collected from other sources

We may collect limited data from public databases, marketing partners, social media platforms and other outside sources. Information we receive from other sources may include but not limited to:

• social media profile information that you choose to make public
• marketing leads
• search results
• links.

Use of Cookies And Pixels

Similar to other websites, our Service utilizes a standard technology called “cookies” and server logs to collect information about how our website is used. Information gathered through cookies and server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our own, as well as your IP address.
Some cookies ensure that certain parts of the website work properly.

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, that site’s computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a website to access the cookies it has already sent to you, not the cookies sent to you by other sites.

The Service reserves the right to use technological equivalents of cookies, including social media pixels. These pixels allow social media sites to track visitors to outside websites so as to tailor advertising messages users see while visiting that social media website. The Service reserves the right to use these pixels in compliance with the policies of the various social media sites.

Third-Party Use Of Cookies

Some content or applications, including advertisements, on our Service, are served by third parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our websites.
The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Email Information and Policies

If you choose to correspond with us through email, we may retain the content of your email messages together with our responses. We provide the same protections for these electronic communications that we employ in the maintenance of information received online, by mail, and by phone. This also applies when you sign up through any of our forms.

We are committed to keeping your e-mail address confidential. We do not sell, rent, or lease our subscription lists to third parties, and will not disclose your email address to any third parties except as allowed in the section titled Disclosure of Data.

We will maintain the information you send via e-mail in accordance with applicable law.

All emails sent from our Service will clearly state who the e-mail is from and provide clear information on how to contact the sender. You can opt-out from receiving emails from us so that you receive no further e-mail communication from the Service.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18.
No one under the age of 18 may provide any information to or on our Service.

If you are under 18, do not use or provide any information on our Service or through any of its features/register on our website, make any purchases through our Service, use any of the interactive or public comment features of our Service or provide any information about yourself to us, including your name, address, telephone number, or any screen name or user name you may use.

If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us at info@citytech.pro

If we discover that a child under 18 has provided us with Personal Information without verification of parental consent, we will delete such information from our servers immediately.
If you believe we might have any information from or about a child under 18, please contact us at info@citytech.pro.

Our Stance of Third-Party Websites

Our Service may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services or mobile applications. We cannot guarantee the safety and privacy of the data you provide to any third parties.

Any data collected by third parties is not covered by this Privacy Policy. We are not responsible for the content or privacy and security practices and policies of any third parties, including other websites, services or applications that may be linked to or from our Service. You should receive the policies of such third parties and contact them directly to respond to your questions.

Service Providers

We may employ third-party companies and individuals to facilitate our Service, to provide the service on our behalf, to perform website-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Analytics

Among other third-party Service Providers, we may use Google Analytics to monitor and analyze the use of our Service.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic using the collected data. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

You can opt out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript from sharing with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page https://policies.google.com/privacy?hl=en

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure

While we strive to use commercially acceptable means to protect your Personal Information, the transmission of your personal information is at your own risk. You should only access our Service from a secure environment.

Email is not recognized as a secure medium of communication. For this reason, we request that you do not send private information to us by email. However, doing so is allowed, but at your own risk.

Some of the information you may enter on our Service may be transmitted securely via a secure medium known as Secure Sockets Layer, or SSL. Credit Card information and other sensitive information is never transmitted via email.

The Service may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.

For website security purposes and to ensure that this service remains available to all users, the Service may use software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Transfer of Data

Your information including personal data may be transferred to (and maintained on) computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

Your consent to this Privacy Policy represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Data

Legal Requirements

We may disclose your Information where required to do so by law, governmental requests, judicial proceeding, court order or subpoena. We may disclose your Personal Information if such action is necessary to:

• comply with a legal obligation
• protect and defend the rights or property of the Service
• prevent or investigate possible wrongdoing in connection with the Service
• protect the personal safety of users of the Service or the public
• protect against a legal liability

Vital Interests

We may disclose your Information where we believe it is necessary to investigate, prevent, or take action regarding

• potential violations of our policies
• suspected fraud
• situations involving potential threads of any person and illegal activities
• evidence in litigation in which we are involved

Other Terms of Data Processing

  • Consent. We may process your data if you have given us specific consent to use your personal information in a specific purpose.
  • Performance of a Contract. When we have entered into a contract with you, we may process your data to fulfill the terms of our contract.
  • Legitimate Interests. We may process your data when it is reasonably necessary to achieve our business goals.
  • Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.

Controls for Do-Not-Track Features

Most web browsers, some mobile operating systems, and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected.

No uniform technology standard for recognizing and implementing DNT has been finalized.
As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

If a standard of online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this Privacy Policy.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you about any changes by updating the “Last updated” date on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any comments or questions about this Privacy Policy, please contact us.
email: info@citytech.pro

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